Transfer or Residence Update

Who should read this?  
Serving personnel, UKBCs UKBTs and their family members

Introduction

All personnel returning to the UK who are returning personal effects, pets and vehicles to the UK will be required to apply for a Transfer of Residence clearance number.

Details of the requirements will be notified to you by your shipping agent and detailed guidance can be found here:  Returning your personal effects, pets and vehicles to the UK

The purpose of this update is to provide you with some important information when applying for a Transfer of Residence clearance number.

Duplicate claims

HMRC has reported that a number of people in the BFC community have submitted more than one application.

PLEASE DO NOT DO THIS.

It is causing extra work for HMRC staff and slowing the process for all applications.

HMRC has reported that a number of people in the BFC community have submitted more than one application.

One application and one clearance number can be used for multiple consignments. You just need to ensure that your application has the details of what you want to return to the UK.

Amendments to an application.

When you submit your application, HMRC will provide you with a confirmation of receipt reference number that you should use for all future communications regarding your application

Amending an application that has not be processed

If you have submitted an application but have not received your clearance letter and clearance reference number but need to make changes to your application, please email HMRC with your confirmation of receipt reference number referred to in para 7 above and notify them of the changes you need to make with supporting information. You will need to send your email to this address: nch.tor@hmrc.gov.uk

Amendments after you have received your clearance letter and clearance number.

You will need to go back into the ToR1 application. You will need to enter the email address you used for the original application.

Your image

You will then be sent a 4 letter confirmation code.

You will then be given the following choice:

Your image

Please select the “make additions to the already approved application”.

You can then amend your application accordingly and attach any additional supporting documents such as a revised packing lists.

New applications

If you have not submitted your application then please refer to the Gov.uk guidance

Transfer of residence to UK - GOV.UK

In addition there is specific information for BFC personnel that can be found here:

When submitting your application please note the following:

Please use your work email address as this will alert HMRC to the fact that you are either military or Crown employees and your application will then be treated differently as a priority.

Where the application asks for you to upload proof of your future residence in the UK once again only upload a copy of your passport.

Where the application asks you to attach proof of residence in Cyprus, only upload a copy of your passport. (You will have to upload your passport 3 times during the application.)

When you come to the other information box. Please enter the following words: “Returning to the UK from British Forces Cyprus

If you have any further queries regarding your ToR1 application please contact HMRC: 0300 322 7064 and select Option 4